Shipping Policy

Last Updated: August 2026

At American Furniture, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for complete details.

1. Shipping Coverage

We currently ship to addresses within the 50 United States. We do not ship to:

  • International addresses
  • PO Boxes
  • Army Post Office (APO) or Fleet Post Office (FPO) addresses
  • U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)

2. Order Cut-off Time

⏰ Order Cut-off Time: 3:00 PM  (Eastern Time):

Orders placed before the cut-off time on business days will be processed and shipped the same day (excluding large furniture or items requiring special logistics, which will ship on the next business day).

3. Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding U.S. federal holidays) after receiving your order confirmation email. You will receive a separate notification when your order has shipped.

Processing times may be extended during peak seasons (holidays, sales events, etc.). In such cases, we will notify you of any delays.

4. Shipping Methods and Estimated Delivery Times

Standard Delivery (Small Items): 3–7 business days
Freight/Large Item Delivery (Furniture weighing over 150 lbs): 7–21 business days

Note: The delivery times listed above are estimates only and are not guaranteed. Furniture items are delivered via freight, with an estimated delivery time of 7–21 business days. The carrier will contact you to schedule a specific delivery time.

5. Shipping Costs

All orders include free standard shipping within the contiguous United States. No minimum purchase required. Shipping to Alaska, Hawaii, or U.S. territories may incur additional fees, which will be displayed at checkout. 

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

  • A tracking number
  • A link to the carrier's tracking page
  • Estimated delivery date

You can also track your order by logging into your account on our website.

7. Delivery

  • Orders are delivered Monday through Saturday (excluding holidays).
  • A signature may be required for high-value items.
  • If you are not available at the time of delivery, the carrier may leave a notice with instructions for redelivery or pickup.
  • It is the customer's responsibility to ensure the shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit:

  • Contact us within 48 hours of the expected delivery date
  • Provide your order number, a description of the issue, and photos of any damage (if applicable)
  • We will work with the carrier to investigate and resolve the issue

For damaged items, please retain all packaging materials and the damaged item until instructed otherwise.

9. Large Item / Furniture Delivery

For large or heavy items, additional shipping considerations may apply:

  • Large items may require special freight shipping
  • Estimated delivery times for large items may be longer
  • Delivery details, including any special requirements, will be provided on the product page

10. Contact Us

If you have any questions about our shipping policy, please contact us:

Store Name: American Furniture

Address: 8328 Shopping Plaza, Manassas Park, VA, 20111, USA

Phone: +1571-283-1451

Email: info@americanfurnitured.com

Business Hours (Eastern Time):

Monday to Sunday: 10:00–20:00

Response Time: We will respond to all emails and messages within 24 hours.