Shipping Policy

Last Updated: August 2026

At American Furniture, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for complete details.

1. Shipping Coverage

We currently ship to addresses within the 50 United States. We do not ship to:

  • International addresses
  • PO Boxes
  • Army Post Office (APO) or Fleet Post Office (FPO) addresses
  • U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)

2. Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding U.S. federal holidays) after receiving your order confirmation email. You will receive a separate notification when your order has shipped.

Processing times may be extended during peak seasons (holidays, sales events, etc.). In such cases, we will notify you of any delays.

3. Shipping Methods and Estimated Delivery Times

Standard Shipping: 3-7 business days

Note: Delivery times are estimates and are not guaranteed. Actual delivery times may vary based on carrier delays, weather, holidays, and other factors beyond our control.

4. Free Shipping

We may offer free standard shipping on qualifying orders. Free shipping thresholds and promotions will be clearly displayed on our website. Free shipping applies to standard delivery within the contiguous United States only.

5. Shipping Costs

Shipping costs are calculated at checkout based on:

  • The items in your order (size and weight)
  • The shipping method you select
  • Your delivery address

Exact shipping costs will be displayed at checkout before you complete your purchase.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

  • A tracking number
  • A link to the carrier's tracking page
  • Estimated delivery date

You can also track your order by logging into your account on our website.

7. Delivery

  • Orders are delivered Monday through Saturday (excluding holidays).
  • A signature may be required for high-value items.
  • If you are not available at the time of delivery, the carrier may leave a notice with instructions for redelivery or pickup.
  • It is the customer's responsibility to ensure the shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit:

  • Contact us within 48 hours of the expected delivery date
  • Provide your order number, a description of the issue, and photos of any damage (if applicable)
  • We will work with the carrier to investigate and resolve the issue

For damaged items, please retain all packaging materials and the damaged item until instructed otherwise.

9. Large Item / Furniture Delivery

For large or heavy items, additional shipping considerations may apply:

  • Large items may require special freight shipping
  • Estimated delivery times for large items may be longer
  • Delivery details, including any special requirements, will be provided on the product page

10. Contact Us

If you have any questions about our shipping policy, please contact us:

Store Name: American Furniture 
Email: info@americanfurnitured.com
Phone: +1 (571) 283-1451
Business Hours (PST, GMT-08:00): Monday – Sunday, 10:00 AM – 8:00 PM